System Support Manager

Palmdale, CA 93550

Posted: 07/16/24 Industry: General / Other - General Job Number: 1797634 Pay Rate: 68000.00-74000.00

Job Description

Are you an experienced IT professional with a knack for leadership and a passion for the food distribution industry? Join our team as a Regional IT Manager at our Minooka distribution center! We are seeking a talented individual to oversee IT operations across multiple locations, ensuring seamless technology integration and optimal performance to support our business objectives.

Job Title: System Support Manager

Reports to: DC Manager

Shift: TBD

Pay: $68-$74K

Job Purpose: To provide managerial, operational, and working support for all of

the IT and telephonic needs of the warehouse.

Essential Duties and Responsibilities:


- Assists in the planning and implementation of additions, deletions and

major modifications to the supporting local IT infrastructure.

- Implements network security at the local level as established by Corporate

Security Director.

- Oversees the administration and maintenance of the site s IT

infrastructure, and directs IT support personnel when necessary.

- Oversees the administration of the companies LAN.


- Manages and develops upgrades to the company's telephone system at

the national and local levels.

- Oversees all telephone changes, including routing for seating


Training and Lab Maintenance

- Oversees the administration and maintenance of computer stations an

software for company training programs and provides additional support if


Internal Systems

- Oversees troubleshooting, systems backups, archiving, and disaster

recovery and provides expert support when necessary.

- Works with project teams to help implement internal systems.

Help Desk Administration

- Oversees all help desk activities at the regional and local levels.

- Responds to escalated help desk issues.

- Oversees the administration and maintenance of our tracking software.

- Interacts with internal clients on all levels to help resolve IT-related issues

and provides answers in a timely manner.

Asset Management

- Builds and maintains vendor relationships and manages the local

purchase of hardware and software products.

- Manages the purchasing of all software, hardware and other IT supplies at

the local level.

Ensures that company assets are maintained responsibly.

- Designs, and prepares daily and monthly reports as needed by corporate

and the General Manager

- Overall responsibility for the management of good sanitation and safety

practices through out the warehouse technology areas.

Minimum Requirements:

- Excellent communication skills and the ability to be a self-initiator who can

implement and manage all warehouse distribution programs as directed by

corporate, the Human Resource Manager, and the General Manager.

- Extremely high level of Computer Networking, WMS, and TMS system literacy

with knowledge and certifications in LAN if needed.

- Management skills for high level tier support.

- College level training or a minimum of 4 to 5 years experience in the areas of

systems management.

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About Palmdale, CA

Ready to embark on a career adventure in beautiful Palmdale, California? Seize the opportunity to explore job listings in this vibrant region nestled in the heart of Los Angeles County. Known for its picturesque landscapes, innovative industries, and diverse community, Palmdale offers abundant growth opportunities for job seekers looking to thrive in a dynamic environment. With attractions like the iconic Aerospace Walk of Honor, Antelope Valley Indian Museum State Historic Park, and the Palmdale Amphitheater, along with a rich culinary scene featuring local favorites like California fusion cuisine and food trucks, this area is where career dreams take flight. Join us in discovering the charms of Palmdale, where endless possibilities await your career journey.